32. False - Vanessa has been working at the Sun Bay Hotel since it opened, so she has worked there for a long time. 33. True - Vanessa says she is proud to be part of such a great team and looks forward to being there for many years to come, indicating that she is happy with her job. 34. True - Vanessa mentions that she always tries to remember guests' names when they arrive, showing that she tries to use their names. 35. False - Vanessa states that every day is different at the hotel, suggesting that she does not do the same things every day. V Writing: Does she have free time?