bạn nên ghi rõ yêu cầu đề bài ở những lần hỏi sau nhé

A: Welcome to the Pine Ridge Hotel. We're delighted to have you here.

B: Thank you. I'd like to check in, please. I have a reservation.

A: What's your name?

B: My name's Monroe, Sam Monroe.

A: Could I have your confirmation number, Mr Monroe?

B: Yes, that is 846597.

A: Mr. Monroe. Let me pull up your reservation. Ah, here it is. You've reserved a non-smoking room for 3 nights, correct?

B: That's correct.

A: Perfect. We have your room all set up and ready for you. Here's your key card. Your room is located on the third floor, and the elevator is just around the corner to your left.

B: Thank you. Could you also provide me with some information about the hotel amenities and dining options?

A: Certainly, Mr. Monroe. Our hotel offers a range of amenities, including complimentary Wi-Fi, a fitness center, and an outdoor swimming pool. As for dining, we have an on-site restaurant that serves breakfast, lunch, and dinner. Additionally, we offer room service if you prefer to dine in the comfort of your room.

B: That sounds wonderful. Thank you for the information.

A: You're welcome, Mr. Monroe. If you need any assistance during your stay, please don't hesitate to let us know. We want to ensure you have a comfortable and enjoyable experience here at Pine Ridge Hotel.

B: I appreciate that. Thank you again.