10. How awful! Your shop delivered expired milk to me! - We will give you a refund A. How inconvenient b. Of course it is c, What a bad order d. We are sorry about that Giúp mình với!

D. We are sorry about that Here are the answers to the multiple-choice questions: 1. Most of the sellers _____ this open-air market are from ethnic minority groups. Answer: C. in 2. Let's go to Vincom Center on Black Friday. A lot of items will be _____ sale. Answer: D. on 3. The customer is not _____ with the quality of the suitcase. Answer: C. happy (The sentence should be "The customer is not happy with the quality of the suitcase," but if you are looking for a word that means the opposite of "satisfied", you could use "satisfied with" and change it to "satisfied with" is not the best fit, a better option would be "pleased with". Another option is "satisfied" can be replaced by "content" or "happy" can be replaced by "pleased") However the correct answer for "The customer is not _____ with the quality of the suitcase" should be 'satisfied with', none of the options match this however, 'happy' is used as the best option, alternatives could be 'content' 'pleased'. 4. Carol buys everything online. She _____ goes to the shops, just once or twice a year. Answer: D. rarely 5. If she keeps spending all her money on shopping, she'll become a _____. Answer: B. shopaholic 6. That souvenir shop sells a lot of items, _____ they are all overpriced. Answer: A. but 7. Strong Internet _____ will allow you to order online more easily. Answer: B. access 8. _____ online shopping platform do you prefer, Shopee or Lazada? Answer: A. Which 9. That luxury shop doesn't allow customers _____ on clothes. That's annoying! Answer: A. trying